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Booking

To book your mountaineering, ski touring, rock climbing, or alpine hiking trip you can either send us a email, complete the online booking form below, or download the form from the download links and send it back to us.

Please read our Terms & Conditions as well as the risk disclosure form.

Trip Details

Trip name

Preferred start date

About You

Name

Occupation

Dietary Requirements

Date Of Birth

Male/Female

Do you have any medical conditions and/or
are taking any medication that we should
know about? If yes, please provide details.

Contact Details

Address

Mobile

Alternative phone no

Email

Emergency Contact

Emergency Contact Name

Emergency Contact Address

Relationship to you

Mobile

Alternative phone no

Email

Alpine Experience

Previous experience & fitness level

How did you find out about QMG?

If you're a current Alpine Club member, enter
your Membership Number

Submit Booking Request

A deposit is required to confirm your booking. Refer to Booking & Payment Terms & Conditions below for booking conditions, payment details and our refund policy.
You will be required to sign a risk disclosure upon arrival in order to participate in the trip. Refer to risk disclosure below for conditions of the release or download the form.

BOOKING TERMS & CONDITIONS
  • If the weather conditions are adverse and the trip is unable to operate, we can offer you an alternative adventure and skill development activities.
  • Queenstown Mountain Guides accepts no responsibility for the action of persons or companies supplying goods and/or services as part of our guiding company or any extra costs incurred due to delays or complications beyond our control.
  • We reserve the right to modify the itinerary, accommodation or transport if necessary due to circumstances beyond our control.
  • If the itinerary needs to be modified due to weather and/or conditions, no refunds are provided.
  • If you need to leave the trip for medical or fitness reasons, no refunds are provided.
  • If a trip is voluntarily reduced in length, no refunds are provided.
  • If the trip is involuntarily lengthened by adverse weather, an additional fee of NZ$750 per day may be charged.
PAYMENT TERMS & CONDITIONS

DEPOSIT

A deposit of $500 per person is required to confirm your booking. If your trip cost is less than $500 full payment is required upon receipt of invoice.

PRICES

Prices are in New Zealand dollars unless stated otherwise and must be settled in New Zealand dollars. Prices are inclusive of GST and subject to change.

PAYMENT

Full payment must be made 60 days before the commencement of your trip. If a booking is made within 60 days before the commencement of your trip, payment in full is required when booking.

Payment can be made by credit card or bank transfer to our bank account:     

      Queenstown Mountain Guides    
      ASB Bank     
      Remarkables Park,
      Queenstown, New Zealand     
      Account Number 12-3405-0049017-00     
      SWIFT Code ASBBNZ2A

CANCELLATION

Should you cancel your booking for any reason, we will provide a refund less a cancellation fee based on the following policy:

  • NZ$250 - More than 60 days before your trip
  • 50% Between 60 and 30 days before your trip
  • 75% Between 29 and 15 days before your trip
  • No refund if you cancel less than 15 days before your trip

We recommend you take out travel insurance and/or personal insurance.

  • I understand that the adventure and alpine activities offered including land, lake and air travel to, from and within activity locations offered by Queenstown Mountain Guides (hereinafter known as QMG) involve risks which may result in property damage/loss or serious/fatal injury.
  • I understand that rocks, cliffs, cornices, avalanches, crevasses, falling, changing snow, ice and weather conditions, river and lake levels, other non-specified natural circumstances, equipment or mechanical failure, illness or accident in remote places without any or full medical facilities are ever present hazards whilst undertaking these adventure and alpine activities.
  • I hereby assume all risks and release all persons, entities or contractors connected with QMG from all liability of any injuries or damages and from any claim by me, my family, estate, agents, heirs or assigns arising in any way from my participation in all and any activities connected with QMG including, but not limited to, any claim whatsoever arising by reason of negligence of QMG, or any entities or contractors connected to QMG.
  • QMG accepts no responsibilities for actions of persons and/or companies supplying goods and/or services as part of their guiding company or any extra costs incurred due to delays or complications beyond their control.
  • QMG reserves the right to cancel any trip at any point in time without any penalty to QMG.